Client
Services
Platform
Transform how businesses communicate with customers. SMSai orchestrates AI-driven conversations across SMS, voice, and email with per-contact knowledge bases, intelligent signal extraction, and automated campaign management. One platform to engage, qualify, and convert.
Most businesses juggle five tools to talk to customers — and still drop the ball. SMSai replaces all of them with one AI-powered platform that handles SMS, voice, and email from a single conversation thread. Every contact gets their own AI expert trained on your products, your manuals, your pricing. That expert answers technical questions at 2am, follows up with decision-makers on Monday morning, and knows exactly where every deal stands — because it remembers every conversation across every channel. But it's not just customer-facing. Your own team gets the same power — field techs snap a photo of a wiring panel and text it to their AI expert for instant troubleshooting. Project managers ask about customer-specific specs, order history, or equipment tolerances and get accurate answers back in seconds. Upload a product PDF and your AI is quoting specs by text message within minutes, whether it's a customer asking or your newest hire getting up to speed. The system watches every conversation for buying signals, scores leads automatically, and runs multi-step campaigns while you sleep. One person with SMSai replaces what used to take an entire sales and support team.
Upload equipment PDFs and product manuals. Each contact gets a dedicated AI expert backed by its own vector knowledge base. Think field technicians troubleshooting an equipment or a new project controller via text message.
PDFs converted to searchable markdown and vector-indexed per contact. Visual screenshots generated via Playwright for verification of critical specs — wiring diagrams, model numbers, tolerances — delivered through UI or SMS or MMS.
Three AI engines — Claude, OpenAi and Groq — analyze accounts, score decision-makers, and auto-execute actions. Follow-ups, technical emails, and nudges with business hours enforcement and approval workflows.
SMS, voice, and email unified in one platform. Contacts interact through whichever channel they prefer while AI maintains full conversation context across all channels. Configurable to your email.
Full web interface with WebSocket-powered real-time conversation monitoring, campaign analytics, and one-click actions on AI recommendations. Manage experts, review conversations, and track performance in one place.
Every conversation analyzed in real-time to extract buying signals, budget indicators, timeline markers, and decision-maker identification. AI surfaces actionable intelligence without manual review.
Multi-step outreach sequences with A/B variant testing, audience segmentation, and lead qualification. Celery-powered async execution handles thousands of contacts with built-in rate limiting and suppression.
Semantic vector-based conversation recall across all channels and sessions. Every message is embedded, analyzed for entities and sentiment, and stored in Qdrant. The AI remembers context from weeks-old conversations.
Per-Contact AI Experts
Customer + Employee
Apps to Install
Docs to Expert
SMSai is one example of what we build. Your business has its own challenges — we design AI systems specifically for them. 1 person + AI, not 200 employees. Same capabilities, fraction of the cost. Tell us your biggest pain point and we’ll tell you honestly whether AI can help.
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